Tag Archives: servicing

The real meaning of Easter…

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…whatever Easter means to you, the one thing we can all agree on is that we get a long weekend.  As you can imagine, with a new business and a new baby, time off is quite a rare and valuable commodity at the moment; so with that in mind we will be closed from Good Friday to Easter Monday, inclusive.  We hope this doesn’t put you out too much.

The second bit of news we have is that there’s going to be a slight change to our price list at the end of the financial year.  From Monday 8 April a full service will cost £75, and a checkover service £40.  You can see the rest of the changes to our price list here.

There is some good news, though: to make up for closing the workshop over the long weekend, (and to fit in as many bikes as we can before our prices go up), while the shop will be closed as usual Pete will be slaving away at the workstand this Wednesday, and next Wednesday, too.  This week’s workshop diary is almost full, but give us a call to nab one of the remaining spaces next week and have your faithful steed good as new in time for a fresh start for the new financial year before the prices go up!

Over and out, Rat fans.

“Workplace servicing”?

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We often get asked what this means. It’s actually the simplest term to explain what we do most.

We know what the pace of life is like for many people who live and work in London. The bicycle is one of the quickest ways to get around our city and the sense of freedom and control this provides is one reason people love cycling. So we also appreciate what a contrast it is to be without that bike and have to sit (or probably stand) squashed nose-to-armpit onto public transport, or expensively watching the meter in a cab, crawling in the traffic you usually sail through.

So it’s much more convenient to get your bicycle serviced while you’re at work. And it’s even more convenient if you don’t have to leave your place of work for this to happen. Which is where we come in: we’ll arrange with you to come to your work place, during your working hours. We’ll set up a mobile workshop and carry out the sort of servicing your bike needs to keep it going season after season.

This often works best with groups of cyclists. Arranging one visit to service several bikes works out more economical for us, so we can pass those savings on to you, meaning a significant discount on every service if we carry out more than two full services in one visit.

Before we visit we’ll discuss, by phone or email, each cyclist’s requirements and the possible parts needed for the bikes. This is an important stage because it means we can properly prepare for our visit to you, and you know what to expect from us. It also means we can be quicker servicing the bikes while we’re with you, which can mean fitting more bikes in one visit.

All we need is a floor area the size of a parked car* to set up a mobile workshop area. We’ve set up in underground car parks, spare offices, back yards, the corners of kitchens, training rooms and plenty of bike storage areas. We’re always careful to clean up after ourselves and we even cover the floor before we start.

Please don’t hesitate to get in touch with us for more information or to arrange a visit!

* and an actual space to park a car, if possible.